1. Interpretation of the Terms
1.1 Agreement refers to these Terms and Conditions.
1.2 Terms – the Company- refer to catalystglobalservice.com, the provider of academic writing help and assistance services to Customers.
1.3 Terms – the Client/applicant – refer to the person or persons who submit Orders with the company and abide by the Terms and Conditions described in this Agreement.
1.4 Messaging system is the software that ensures uninterrupted communication between the client/applicant and the helping Writer, or with a Support Team Agent.
1.5 Order refers to the actual request for a product sent to the company by the Client/applicant. It includes particular requirements and a specification of sources to be used in writing.
1.6 Product is the result of the work order, an original piece, written and delivered to the Client/applicant, in accordance with his or her specifications, as a digital document.
1.7 Product revision is a request sent by the Client/applicant for editing the final version of the product, based on the initial requirements of the work order.
1.8 Support staff refers to the company’s structural unit responsible for coordinating and assisting the Work order process.
1.9 The Writer is a person employed by the company as a freelancer who provides research and writing assistance services to the Client/applicant according to the company agreement.
1.10 The term – Personal Credit Balance – refers to the personal account of the Client/applicant with the Company that stores Credits of the Client/applicant, added to his/her personal balance, to be used to offset the cost of work orders, as s/he chooses.
1.11 The term – Affiliate Program – refers to a special program targeted at existing Client/applicants of the Company.
2. The Use of Product
2.1 The Work produced by catalystglobalservice.com is not intended to be submitted as Client/applicants’ own work. The primary purpose of the Product is to be utilized as a reference or a sample for his/her own work.
2.2 The Company strictly abides by all Copyright laws. Any opposing activity is the responsibility of the Client/applicant if he/she breaks the Company’s Terms & Conditions.
3. Miscellaneous Provisions
3.1 All Terms and Conditions that define the rights and obligations of both contract parties, the Client/applicant, and the Company, are listed in this Agreement. This document solely, its statements, promises, or inducements, are to be considered valid or binding. After accepting the Terms and Conditions, this Agreement supersedes all previous verbal or written communications and/or Agreements between the parties.
3.2 The Client/applicant accepts that if a certain portion of the Terms and Conditions is in conflict with any state law, it will not affect the rest of the document. The Client/applicant’s rights and obligations will continue to be in force for all other terms of this Agreement.
3.3 The Agreement is governed, in its interpretation and performance, by the laws of the location of the Company’s physical location of its principal business, precisely Kanpur.
4. Limitation of Liability
By accepting the above Terms and Conditions of this Agreement the Client/applicant agrees to release and not hold the Company or its employees, shareholders, officers, agents, representatives, directors, affiliates, promotion, subsidiaries, advertising and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the “Company’s Affiliates”) responsible for any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the products, including but not limited to:
(a) Telephone, electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind;
(b) Failed, garbled, incomplete, or delayed computer transmissions;
(c) Any condition caused by events beyond the control of the Company, that might cause the product to be corrupted, delayed, or disrupted;
(d) Any damages or losses of any sort arising in connection with, or as a result of, utilizing the services.
(e) Any printing or typographical errors in any materials associated with the service.
Client/applicants accept that the Company can modify its Terms and Conditions determined by the Agreement; modifications will be posted; however, it is recommended and strongly advised, that they review these pages regularly.
6. Refund Policy
Our valued customers trust and invest in our services and therefore we provide Money Back Guarantee in case of the following conditions:
6.1 If the client is not fully satisfied with our service, he/she may place a request for Free Revision. Alternatively, one can request a refund if he/she can provide us with strong reasons to support their claims against the work provided to the client within 7 days of order submission. One can send us their version of the paper (which should be a unique paper) as proof that the writer’s work didn’t fulfill their requirements. After they provide us with this evidences, up to 50% of the payment could be refunded on the decision of the Conflict Resolution Committee. Please note that once they demand a refund, the paper submitted to them will be published online so as to avoid unintended use by the client. Similarly, it will be submitted to various plagiarism portals to avoid such unintended use.
6.2 None of the clients in any given time and circumstances can uphold the already made payment through the bank. If he/she does so then it will be considered a violation of our terms and conditions and will attract legal recourse at their cost and peril.
Any legal issues arising due to any forms of conflict of interest will fall under the jurisdiction of Kanpur.